Alternative Medicine Shop     
 
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To order by phone, call toll-free 1-800-530-3775

 

 

   Quality Assurance


Our Nutritional and Alternative Medicine products are made to the highest industry standards, from reputable pharmaceutical companies, such as Progressive Laboratories, Arkopharma, Viobin, Kyolic/Wakunaga, Professional Botanicals, and Imhotep.   We will never distribute any product that is not worthy of your trust.
 
There are dozens of companies that manufacture nutritional supplements.  Many of these companies do not have state-of-the art facilities and scientific staff.  Often products available in retail outlets do not accurately provide the amount of ingredients shown on their label.

All products sold at The Alternative Medicine Shop are guaranteed to have the tight quality control required of a registered pharmaceutical company and provide guaranteed amount and quality of ingredients.  These are the same products sold to thousands of doctors, medical clinics and practitioners nationwide.  You can be assured that you are taking an accurate dose of the highest quality supplement when you use our products.


   Shipping

Canadian, Mexican or Overseas customers:  Please contact us by e-mail at info@altmedicineshop.com or FAX us at 1-469-519-3942  for ordering instructions.

Shipping to Canada, Mexico or Overseas:  Overseas, Mexican and Canadian customers are charged actual shipping costsThere is a $10.00 Customs Documentation fee.    Shipping time is  4 to 6 days. 

We ship by UPS  in the continental USA.   It is our policy to ship all products within two business days, unless there are shortages from our suppliers, in which case we will notify you immediately by e-mail or telephone to either confirm or cancel your order.   Under most circumstances,  orders are filled on the same day if they are received before 1:00PM Central Standard Time.  Orders are shipped from Irving, Texas, so you may figure UPS delivery times based on your location. 

Shipping rate in the United States is $5.95 per order, regardless of weight or location.

Please note: 

Orders of $75 or more are shipped by UPS 2nd Day Air or Priority Mail at no additional charge over over our standard shipping charge of $5.95.  UPS 2nd day air requires 2 business days.  Due to its weight, product #919, One-Step cannot be shipped by air.

Orders of $150 or more are shipped free of charge by UPS 2nd Day Air or Priority Mail in the USA.

For overnight delivery, please order on our toll-free number, since at the present time our shopping cart cannot calculate overnight shipping.


   Return Policy

We are confident of the quality of our products and offer a 100% satisfaction policy.  If for any reason you are not satisfied with one of our products, return the product to us within 30 days and we will prompty return your purchase price.  Shipping is not refundable.   Products that require refrigeration, such as SAMe Forte, Acidophilus E.C., Bifido Plus E.C., Multi Dophilus and Pro Dophilus are non-returnable.

Please read this Disclaimer:
We do not and cannot make any medical claim for any product on the Alternative Medicine Shop web site. Please consult your physician before using any product for medical purposes.  We cannot and do not give medical advice, either directly or implied.  We cannot answer email, phone or other inquiries about the use of our products.  All products are intended to be part of an overall wellness program, and not for the treatment of disease.  When possible, we provide available research information on the products we sell.


  Company Information

The Alternative Medicine Shop.  The founder of The Alternative Medicine Shop, Dr. S.H. Johnson,  is himself an experienced alternative / holistic practitioner of many years.  With multiple degrees in nutrition,  chiropractic, homeopathic medicine, and diplomat status in acupuncture, Dr. Johnson brings great expertise to evaluating the products sold on this site. 

The manufacturers of our product lines are well established companies with which we have dealt for many years. Our Nutritional and Alternative  Medicine products are made to the highest industry standards.  Our nutritional manufacturer is registered with the U.S. Food and Drug Administration as well as being licensed at the state level. Our products are regularly inspected and follow strict GMP guidelines. All of the products manufactured by our major supplier are NDC encoded to assure safety and quality. We maintain a level above the standard for cleanliness and sanitation. 

You may contact us by mail at:

Alternative Medicine Shop, LLC
9603 Custer Road
Suite 1118
Plano, TX 75025

By phone at  1-800-530-3775

By email at info@altmedicineshop.com


    4 ways to order:  online, by phone, by FAX or by mail.

   TO VIEW OUR PRODUCTS:  Click on any item in the Products by Category column on the left side of the page to see products listed by category.  When you click on a category, all items in that category will be displayed.   You may click on any of the products displayed in a category to get a more detailed description of that product.   Or you may click on the Search  navigation button to search for products using an ingredient, product number, or name.

We have four ways to order:

  1.  ORDER ONLINE:  To order on-line, find the product you want to order, enter the quantity you wish to buy, and click on Add to Cart.  When you have all the items in the shopping cart you wish to buy, click on Submit.  You will be led through several screens which allow you to add your shipping & billing info, determine the shipping cost, etc.  When the credit card form appears enter all the appropriate information, and submit.  Be sure that the billing address is the same as that shown on your credit card account.  You must enter a valid phone number and email address.

   2.  ORDER BY PHONE:  If you are ordering on our toll-free line, write down the product names, numbers and prices shown on the web site.   Have these numbers, and your credit card information ready when you call our order desk, at 1-800-530-3775.

  3.  ORDER BY MAIL:    Print out an order form from the Home page (in the upper right corner).  Fill out the form and mail the order and payment to:

 Alternative Medicine Shop
9603 Custer Road
Suite 1118
Plano, TX 75025

4.  ORDER BY FAX:  Use the same procedure as with a mail in order.     Add your credit card number, expiration date, and sign your name as authorization.  Then FAX the order form to 1-469-519-3942.

WE DO NOT SHIP COD.


    AAbout Credit Card Security

We use secure credit card processing by AuthorizeNet to provide secure transactions when you shop on our web site.  This helps guard against hackers who have obtained stolen credit card account information.  Stolen credit card account information is a very common problem, meaning that they don't have your card, but they have all the information from your credit card account.  AuthorizeNet encryption eliminates the illegal use of your information on our web site.   Please provide your telephone number and email address when you order, so that we may get in touch with you if we suspect that someone else is trying to use  your credit card information.  We cannot protect against someone who actually has your credit card in their possession.

When you shop online using our shopping cart, all of your credit card information is fully encrypted.  None of our staff or anybody at the card processing companies has access to your credit card information.  When you order by phone, we do not keep a record of your credit card.  You must supply this information each time you order.


Our Quality Suppliers

Our primary supplier is one of the leading pharmaceutical suppliers of nutritional supplements to the medical profession.  Registered with the FDA and fully licensed with the Texas Department of Health, the company meets or exceeds all industry standards for Good Manufacturing Practices and Quality control Procedures.  The facility undergoes regular and rigorous inspections by the regulatory agencies and are in compliance with both state and local guidelines.  But we go a step further and contract for outside audits to ensure compliance over and beyond what is required.  All manufacturing operations take place in clean-room facilities, and all raw materials are subjected to independent laboratory testing to ensure the quality and potency of ingredients.  This is why all our products are sold with a 100% Satisfaction, Money-Back Guarantee for Quality, Potency, and Results.

We also distribute some products from other selected reputable companies, such as Arkopharma, Viobin, Kyolic/Wakunaga, Professional Botanicals, and Imhotep.

 

 
 Copyright 2007 Alternative Medicine Shop, LLC. All rights reserved.